If you’ve never had a hosting account or you are changing companies and the new one deploys an interface that you have not seen before, you may get perplexed about how to complete a given task in your account or on your computer. That is why, lots of companies have prepared a knowledge base, which describes the most popular questions and problems related to their platform, rather than including only some general information. This sort of knowledge base will permit you to find the necessary info quickly and effortlessly, so you will not have to commit plenty of time and effort to stuff that might require something as simple as clicking on a button or ticking a check box. In this way, not only can you get stuff done, but you can also become aware of loads of new and beneficial details, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

All Linux shared web hosting packages that we offer come with a detailed knowledge base where you can find all you need to know in regard to your hosting account. Whether you’re aiming to create a new database, to redirect a domain name using an .htaccess file or to set up an email account on your desktop computer or mobile device, you can just read our step-by-step help articles and all the information that you need will be there. When you open a specific section of the Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that can be accessed through it. In case you want to check the entire list of articles and get familiar with all the functions that Hepsia is offering, or only to read general info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to encompass any complication that you might come across, but in case you do not find the information that you want, you can always get in touch with us, as our customer service staff is available to you day and night.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth knowledge base for all our present and future customers, so if you buy a semi-dedicated server package through us, you’ll be able to find any info that you’re searching for at any time. We have a multitude of informative help articles, which will help you understand better what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are only two instances. Our instructive tutorials will help you accomplish anything you like – extract an archive file, import a MySQL database, forward a domain name, and so on. Plus, we’ve also got troubleshooting instructions, which will enable you to discover what causes a given problem and the viable solutions for it. In case you are unable to send e-mail messages or your domain returns an HTTP 500 error message, for instance, you can examine our knowledge base and rectify the problem immediately. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.