Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Guarantee

  • Our team of service technicians will do their best to reply to your help demands in about 1 hour. If, however, the trouble you have stumbled upon requires the help of our Administrators’ =Department,= we’ll forward the ticket to the person on shift and will write a reply to tell you.

  • Top quality support service
  • Top–quality Tech Help Service

  • We are on–line for you 24 hours a day to give you information and technical support and to aid you with any difficulty that you might stumble upon while taking care of your virtual server. We’re able to assist you with all installed in advance applications, including your OS, server admin panel (with regards to the VPS type) and the Web Site Control Panel produced solely by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Web Site Control Panel that comes absolutely free with your VPS has an integrated articles base. You’ll find a number of comprehensive how to tutorials and an array of step by step video guides that show all the general site administration duties. You can easy–access them by simply clicking the Help or Video control keys in the upper right part of each Control Panel section.