1 hour ticket response
We are focused on supplying a rapid and proper answer to every tech support ticket sent by a user. Our well–trained customer service team representatives will examine your query and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. In fact, the average technical support ticket response time has proved to be twenty minutes.
A First–Class Technical Support Service
We have a team of web hosting support techs who are eager to respond to all your queries whenever you are in need of help. The majority of our help desk staff representatives have lots of years of experience in the Linux shared web hosting packages business, which means that you can constantly depend on swift and in–depth answers to your questions.
An Intuitive Help Section
To help you get a quick suggestion on how to use a particular service, we have included a really user–friendly Help section in your Web Site Control Panel. You can browse through a broad selection of web hosting account management articles and website management articles, browse our F.A.Q. database or check our how–to video tutorials.