Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section included in your Web Site Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common problem that you may run into, they are written by our support team of experienced techs.

  • Top quality support service

  • Educational Videos

  • For those of you who prefer to find out how to take care of a commonly experienced problem by watching a tutorial video clip, we have added a collection of video tutorials to our Web Site Control Panel. All the video clips are concise and easy to grasp. They offer visual presentations of various site management techniques.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a one–hour ticket response time guarantee. A group of skilled technical support engineers will be online for you to reply to all the queries that you could possibly have. During off–peak times, an answer will be given in even less than twenty minutes.