A 99.9% Server Uptime
We have set up our shared web hosting platform using stable hardware components and strongly modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our web hosting servers in order to guarantee the highest level of protection and reliability. We’ve installed a number of denial–of–service protection mechanisms along with highly efficient firewalls to make sure our internal network is impregnable and secure.
Our Linux shared web hosting packages plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee remains unchanged.
A 99.9% Network Uptime
If you want to provide an exceptional hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our own custom internal network in order to ensure a superluminal connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unhappy with our services, or if you consider them insufficient, or if you decide that you require a Linux VPS hosting packages instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain total control over your domain names even if you terminate your hosting account with us.
24/7 Technical Support
We’ve conscientiously chosen each member of our 24x7 support team so that we can offer you the best client support that you can get. Each one of our customer service technicians has many years of experience working with hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available to you 24–7 – you will be able to reach them at any time and they will respond as fast as possible.
Their average support ticket response time is under 20 minutes, whilst with other hosting firms you need to wait around for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be responded to in under 60 minutes.